Press

Facebook, Twitter, Google Face More Criticism Over Bullying, Fake News

NBC Nightly News

http://www.nbcnews.com/nightly-news/video/facebook-twitter-google-face-more-criticism-over-bullying-fake-news-809813571602


Social-Media Companies Forced to Confront Misinformation and Harassment

Wall Street Journal

http://www.wsj.com/articles/social-media-companies-forced-to-confront-misinformation-and-harassment-1479218402

Facebook Chief Executive Mark Zuckerberg in a Facebook post on Saturday played down the impact of fake news, while also saying that his company is developing tools to curb it, including one that would allow users to flag news that they believe is fake.

But Syracuse University communications professor Jennifer Grygiel, who studies social media, said relying on users is inadequate. Instead, she said Facebook should hire more workers to review widely shared articles and remove those that are false.

“What he needs to do is hire more humans instead of pushing (the responsibility) onto the end user,” Ms. Grygiel said. “Know how much the community is trained in identifying fake news? Zilch.”


Fake Content Puts Pressure on Facebook, Google

Wall Street Journal

http://www.wsj.com/articles/fake-content-puts-pressure-on-facebook-google-1479257191

In his Saturday post, Mr. Zuckerberg said Facebook is developing tools to curb fake news, including one that would allow users to flag news that they believe is fake.

Syracuse University communications professor Jennifer Grygiel said relying on users is inadequate. She said Mr. Zuckerberg should hire more workers to review widely shared articles and remove those that are false.


How Facebook can influence the news, not just share it

Washington Post

https://www.washingtonpost.com/news/the-fix/wp/2016/05/22/how-facebook-can-influence-the-news-not-just-share-it/

“Nothing says you shouldn’t inject certain topics,” said Jennifer Grygiel, a communications professor at Syracuse University who specializes in social media. “Journalism certainly isn’t just what people are talking about the most; it’s what people need to know. So, sure, inject topics. But be transparent if you do.”


Cash for catastrophes?

BBC World News

http://www.bbc.com/news/blogs-trending-37222375

“When you get a lot of eyeballs on something, you get a lot of money. But there’s been no talk of what would be just and fair in the world, and would be good for us to do as people,” says Jennifer Grygiel, Assistant Professor of Communications at Syracuse University.

“I think it’s an ethical discussion we should be having at this point given how many instances we’ve seen out there now. I would say it’s never right to monetise tragedy.”


Regarding the Pain of Terrence Sterling

Jezebel

http://jezebel.com/regarding-the-pain-of-terrence-sterling-1787160022

Grygiel studies the way police departments are creating what Grygiel terms “statesponsored media,” apart from the free press. Grygiel points out that on September 11, hours after Sterling was killed, the D.C. Police Department released a Facebook video featuring Assistant Police Chief Peter Newsham discussing the case in “an interview style” with an “interviewer” who was unidentified, but apparently filming specifically for the PD’s Facebook page. The effect had the appearance of a media interview or press conference, even though the questions seemed skewed to the advantage of the PD, without the probing that would normally come from a reporter—which, perhaps, led to an inherent bias in the way Sterling has been depicted. “[Newsham’s] description of [Sterling’s] driving as ‘erratic’ just jumps off the page,” Grygiel says. “It’s just sitting there for the public to see, and then the press embeds that video but that description doesn’t go away. They are controlling the dissemination of their media… [and] really starting to… [potentially] impact people’s right to due process, and potentially tainting the jury pool.”


Twitter accused of political bias in right-wing crackdown

USA Today

http://www.usatoday.com/story/tech/news/2016/11/18/conservatives-accuse-twitter-of-liberal-bias/94037802/

In the tense aftermath of the election, Twitter may be even less effective at cracking down on abusive behavior anywhere on the political spectrum, said Syracuse University communications professor Jennifer Grygiel, who studies social media.

“Everyone is blowing up their phones,” Grygiel said. “The Twitter moderation queue must be off the hook.”


Will Twitter get a Trump bump? Don’t count on it

USA Today

http://www.usatoday.com/story/tech/news/2016/12/14/twitter-trump-bump/95398508/

“If anything, when he’s in power, the frequency could increase, making Twitter an even more important platform,” said Syracuse University communications professor Jennifer Grygiel, who studies social media. “You could see more users joining it to get updates about the government.”

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